The 3 Growth Hacking Tools I Use Everyday to Accelerate My Startup's Growth

The 3 Growth Hacking Tools I Use Everyday to Accelerate My Startup's Growth

3 Growth Hacking Tools for Startups |

The key to a good startup growth hacking strategy is figuring out how to streamline your business and automate your operations.

In this growth hacking guide, I give you the growth hacking tools and tips I’ve used to grow my own startups, as well as the best apps for entrepreneurs who are trying to efficiently accelerate their business growth.

Watch this video for the best lead generation tools to get your startup off the ground and bringing in your dream clients.



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Keywords Everywhere







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$8Mil Email Marketing Strategy and Tools for Shopify Dropshipping | Joshua Chin Interview

$8Mil Email Marketing Strategy and Tools for Shopify Dropshipping | Joshua Chin Interview

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How to Go Deeper with Keyword Research: Go-to Tools & Techniques

How to Go Deeper with Keyword Research: Go-to Tools & Techniques

What do real customers search for?

It seems like a straightforward question, but once you start digging into research and data, things become muddled.

A word or phrase might be searched for often, yet that fact alone doesn’t mean those are your customers.

When you also factor in voice search and intent, it makes the entire keyword research process even more complicated.

While a paid search campaign will give us insight into our “money” keywords – those that convert into customers and/or sales – there are also many other ways to discover what real customers search.

As someone who is in the SEO trenches, I have the responsibility to get traffic to my clients’ websites.

But that’s not the only responsibility.

If you have been in SEO for even a minute, you know the questions that come up:

  • How does that traffic play into our ROI?
  • Are those visitors converting?



In SEO, you still experience the burden of getting visitors who will turn into leads, customers, or sales.

That is where this deep keyword research process can help you.

Keyword Evolution

We are in the era where intent-based searches are more important to us than pure volume.

As the search engines strive to better understand the user, we have to be just as savvy about it too, meaning we have to know a lot about our prospects and customers.

In addition, we have to consider voice search and how that growth will impact our traffic and ultimately conversions.

Most of us are already on this track, but if you are not or want to sharpen your research skills, there are many tools and tactics you can employ.

Below are my go-to tools and techniques that have made the difference between average keyword research and targeted keyword research that leads to interested web visitors.

1. Get to Know the Human(s) You’re Targeting

Knowing the target audience, I mean really knowing them, is something I have preached for years. If you have read any of my past blog posts, you know I’m a broken record.



You should take the extra step to learn the questions customers are asking and how they describe their problems.

In marketing, we need to focus on solving a problem.

SEO is marketing. That means our targeted keywords and content focus should be centered on this concept.

An analysis of the audience can help you get to know the human(s) you’re targeting. It makes your keyword research more personal and relevant.

Read more: How to Know Your Audience to Master Your Marketing Campaigns

2. Go Beyond Traditional Keyword Tools

I love keyword research tools.

There is no doubt they streamline the process of finding some great words and phrases, especially the tools that provide suggested or related terms that help us build our lists.

Don’t forget about the not-so-obvious tools, though.

Demographics Pro is designed to give you detailed insights into social media audiences, which in turn gives you a sense of who might be searching for your brand or products.

You can see what they’re interested in and what they might be looking for.

It puts you on the right track to targeting words your customers are using versus words your company believes people are using.

You can also view competitors and other brands’ audience information on Followerwonk, which provides a word cloud to show you what users include in their bios (i.e., keyword opportunities):

Followerwonk screenshot

You can glean similar data about your prospective customers by using a free tool, Social Searcher.

It’s not hard to use – all you have to do is input your keyword(s).

You can also select the source and choose the post type.

You can see recent posts, users, sentiment, and even related words.

The following is an example of a Social Searcher report:



Social Searcher screenshot

Pro Tip: let’s say you want to create and optimize videos for certain keywords.

This tool allows you to filter by YouTube so you can see what is already out there and get insight into how you might optimize your videos.

Another great tool is Seed Keywords.

It is especially helpful if you are struggling with your keywords.

This tool makes it possible to create a search scenario that you can then send to your friends.

It is especially useful if you are in a niche industry and it is hard to find keywords.

Once you have created the search scenario, you get a link that you can send to people.

The words they use to search are then collected and available to you.

These words are all possible keywords.



How to Go Deeper with Keyword Research: Go-to Tools & Techniques

3. Determine Trends

To capture relevant and timely traffic, you need to identify trending keywords.

For instance, if you are optimizing a website that has seasonal products or services, you need to know what people are searching for and when.

During the COVID-19 pandemic, there were all types of keyword trends that were beyond the obvious words and phrases.

As an example, people were searching for information to avoid weight gain and how to move a team to a virtual environment.

Google Trends is the best source to locate this information.

Be sure to filter by date and even location, if applicable.

4. Dig into Intent

Once I get a feel for some of the keywords I want to target, it is time to take it a step further.

I want to know what type of content is ranking for those keywords, which gives me an idea of what Google, and the searchers, believe the intent to be.



For the sake of providing a simple example (there are many other types of intent that occur during the buyer’s journey), let’s focus on two main categories of intent: buy and know.

How has the competitive landscape changed?

Find out if your competitors secured their market positions in recent months.

Let’s say I’m targeting the term “organic coffee:”

Organic coffee google search

Based on what is in results, Google believes the searcher’s intent could either be to purchase fair trade coffee or to learn more about it.

In this case, the page I am trying to optimize can be targeted toward either intent.

Here’s another example:

Safe weed removal Google search

In this scenario, if I was targeting the keyword, “safe weed removal,” I would create and/or optimize a page that provides information, or in other words, satisfies the “know” intent.



There are many tools that can help you determine what pages are ranking for your targeted keywords, including SpyFu, SEMrush, and Ahrefs.

You would simply click through them to determine the intent of the pages.

5. Go from Keywords to Questions

People search questions.

That’s not newsworthy, but we should be capitalizing on all of the opportunities to answer those questions.

Therefore, don’t ever forget about the long-tail keyword.

Some of my favorite tools to assist in finding questions are:

  • AnswerthePublic.
  • Question Analyzer by BuzzSumo.

AnswerThePublic uses autosuggest technology to present the common questions and phrases associated with your keywords.

It generates a visualization of data that can help you get a better feel for the topics being searched.

With this tool, you get a list of questions, not to mention other data that isn’t depicted below:



Answer The Public screenshot
The Question Analyzer by BuzzSumo locates the most popular questions that are asked across countless forums and websites, including Amazon, Reddit, and Quora.

If I want to know what people ask about “digital marketing,” I can get that information and sort by question type:

Buzzsumo screenshot is another tool that helps identify questions.



It is based on Google’s People Also Ask data.

The tool provides insight into long-tail searches – the relationships between topics and questions.

Below is an example of what you might see on

Also Asked screen shot

Final Thoughts

New techniques and tools are always helping make our jobs easier.

Your main focus should be on how to get customers to your website, which is done by knowing how to draw them in with the right keywords, questions, and content.

More Resources:



Image Credits

Feature Image: xanya69 / Depositphotos
All screenshots taken by author, April 2020

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LinkedIn Releases New Tools for Virtual Job Interviews

LinkedIn Releases New Tools for Virtual Job Interviews

LinkedIn is releasing new tools in response to all aspects on the job hunt going virtual due to COVID-19, including the job interview itself.

LinkedIn is launching a test version of a new video introduction feature, as well as an AI-powered tool that gives feedback on peoples’ spoken word responses.

Here’s more about each of these new tools.

Video Introductions

LinkedIn is testing a feature that’s designed to improve peoples’ ability to make a positive first impression to hiring managers.

“We’ve found that 65 percent of people believe that the impression you make online is just as important as the one you make in person, but it can be challenging to show your soft skills to potential employers when you’re not in the same room.”

LinkedIn’s new video introductions feature allows hiring manager to request an introduction as part of the hiring process.

The candidate can then respond either by recording an introduction or providing written copy.

LinkedIn Releases New Tools for Virtual Job Interviews

“A carefully crafted response can help you stand out before the official interview process even begins,” the company notes.

AI-Powered Feedback

LinkedIn is bringing AI-powered instant feedback to its interview preparation tools, which can help candidates prepare for common screening questions.

“When it comes to the interview, more than 50 percent of people say they lack confidence,” LinkedIn says.

To help candidates answer questions more confidently, the instant feedback tools will listen to peoples’ responses and analyze the speech content.

Users can record practice answers and submit them to the AI feedback tool to get an assessment on their answer delivery.

Feedback provided by the tool is aimed at helping people refine their interview and speaking skills.

For example, users will receive advice on pacing, how many times they use filler words, and sensitive phrases to avoid.

LinkedIn Releases New Tools for Virtual Job Interviews

If they choose to, users can send their recorded responses to their LinkedIn connections to get some more personal feedback.

This feature is rolling out globally and can be accessed immediately after applying for jobs through LinkedIn.

LinkedIn’s Video Interview Tips

Included in LinkedIn’s announcement are three key tips for successful video interviews.

Cut the small talk

It’s important to establish a realtionship quickly in a video interview.

“You don’t have the luxury of small talk on a video call,” the company notes.

Use the first few minutes of a video call to establish a personal connection.

It may help to check the interviewer’s LinkedIn page for any background information or mutual connections that could give you something to talk about.

Keep it quiet

There’s a long list of potential interruptions when working from home – whether its kids, roommates, or family members who are also under stay at home orders.

If you’re sharing a space with other people, let them know you have an important interview scheduled so they don’t accidentally walk in or make an excessive amount of noise.

Prep your tech

An obvious but often overlooked tip is to make sure your technology works, and you know how to use it correctly before the interview.

If you just got a new webcam, for example, you may want to have a practice call with friends to learn how it works before going live with a potential employer.

Source: LinkedIn Official Blog

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Web Monitoring Tools: 4 Google Alerts Alternatives

Web Monitoring Tools: 4 Google Alerts Alternatives

So you want to get notified every time someone mentions your topic of interest online: That might be your own name; your company’s name (so you can keep an eye on what people think about it); your competitors (so you can stay up to date on their business strategy); topics relevant to your career or industry… The list is long.

The most obvious option to help you keep track, besides obsessively googling these topics every day, is setting up Google Alerts.

The problem? There are a lot of downsides to Google Alerts.

First, it’s notoriously unreliable: Considering the minuscule number of sources it does monitor, it doesn’t do a very good job of it, frequently missing relevant mentions.

For years, people have complained about it:

Second, nowadays the biggest news happens not on blogs and websites (that’s where it gets reported a couple of hours later) but on social media. Google Alerts doesn’t monitor social media. It won’t send you a tweet criticizing your product or an Instagram post from an influencer praising it. It simply doesn’t access those platforms.

And, third, if you’re considering Google Alerts for business purposes, you need something more powerful that will let you see who is talking about your brand, what feelings they express, what opinions they share. How those feelings and opinions add up to make up your reach, brand awareness, share of voice, and other important marketing KPIs.

Basically, something that will let you analyze your target audience, understand your brand reputation, do marketing research…

Now that we understand why Google Alerts is not enough, let’s see what alternatives are there on the market.

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17 Tools for Effective Customer Engagement

17 Tools for Effective Customer Engagement

The one thing that every business that offers a service has in common is its customers. It doesn’t matter if you are a freelancer with just one client or a small design agency with a few clients, you have to deal with customers on a day to day basis.

Since you are dealing with customers — even if it’s just a few, it is important that you offer them the best possible experience. This is especially important for freelancers and small design agencies with a few clients because they don’t have the luxury of losing clients. In fact, 73% of clients say that having a positive experience is one of the key factors that influence their brand loyalty.

One way to improve your client experience is by having a good customer support/engagement channel. In this article, we’ll list the best tools for customer support/engagement. Let’s get started:


Help Desk Software

Help desk software is a centralized system that makes it easy to keep track of customer complaints, user requests, and efficiently deal with customer-care related queries.


Zendesk comes with all the features you would require from a help desk software. The app provides a flexible ticketing system with advanced reporting and analytics.

For design agencies and freelancers with a few clients, Zendesk offers a feature that allows you to host communities and forums where your clients can share and exchange answers.

It also offers over 100 integrations with other business solutions like CRM, cloud storage, and productivity apps. This is very useful for freelancers and small agencies with a limited budget. Instead of running all these applications separately, you can just integrate them into Zendesk.



Freshdesk comes with an intuitive and simple UI that makes it easy to work with. It offers different plans to meet the needs of both freelance designers and small design agencies.

For freelancers that work on mobile devices, Freshdesk also comes with a robust mobile app that is available for both Android and iOS users. With the app, you can handle client complaints and take your data anywhere you go.

Freshdesk also allows you to track recurring client complaints. Having a thread of recurring client complaints can be very useful. It is most likely you are doing something wrong since most of your clients are complaining of the same thing. Having this information can help you improve your performance.


Zoho Desk

Zoho Desk is a powerful help desk platform that offers designers multi-channel support capabilities. What this means is that you can engage with your clients on other channels apart from the app itself.

A unique feature that Zoho comes with is a content-aware AI called Zia. This AI provides clients with human-level responses in real-time. If you are not available to handle customer complaints, the AI can assist clients in navigating the right knowledge base for accurate answers and solutions to their queries.


Vision Helpdesk

Vision helpdesk is a robust helpdesk software that centralizes all client communications on one platform.

The platform offers multi-channel support that allows designers to communicate with clients through email, phone and chat, websites, and Facebook.

The platform also allows you to run client satisfaction surveys and reports. If you own a growing design agency, surveys like this are very important. It helps you understand which area of your business to improve.

If you work with a team of designers or freelancers, the software also has its own social media like hub for teams called Blabby.



Social Media Support

Most of your clients are on social media and it is important that you have an efficient system to answer queries and complaints. You need a dedicated social media support tool to efficiently deal with customer queries on social media.


When it comes to social media management, Hootsuite is one of the best tools available. The biggest advantage of this tool is that it allows you to manage all of your social media accounts in one place. Not only can you share posts and schedule updates with this tool, you can connect with your clients and answer all their requests/complaints on more than thirty social media platforms. The tool also offers easy integration with other third-party apps and business solutions.


Sprout Social

Sprout Social is an all-in-one social media interaction software that helps designers to increase engagement and communicate more efficiently with their clients. Sprout Social comes with three main features that make it essential for design agencies and freelancers: social customer service, social media management, and social media analytics. With this tool, you’re able to collect customer feedback that will help you to serve clients better.

One significant advantage of the tool is the user dashboard. It is well organized into six sections: Messages, Tasks, Feed, Publishing, Discovery, and Reports, that makes it easy to interact with your clients and also share social media posts.



AgoraPulse is a social moderation tool that allows designers to manage all their social media channels in one place. The platform is built to help designers communicate and respond to client queries efficiently across all social media platforms. It also allows designers to monitor mentions of themselves or their brand on popular social media networks like Facebook and LinkedIn.



Self-Service Knowledge Base

A self-service knowledge base is a centralized database that contains useful information that clients can go to directly for answers.


Bloomfire is a powerful knowledge management platform that allows agencies (and freelancers who have the time) to centralize all information and recurring customer queries in an easy-to-use search solution.

The software comes with a QnA module that allows clients to ask and answer the questions that bother them. The best part of the platform is that every information asked or answered on the application is never lost.



Helpjuice is an all-in-one knowledge base and customer support platform with a great user interface. It comes with tags that can be searched depending on the answer category.

A cool feature the platform comes with is that answers are automatically suggested as a client type in a question.

It also offers advanced analytics to help you see how many times a question was read and if the client found the solution helpful.



Flowlu is a platform that makes it easy for designers to curate data or information into a consolidated knowledge base for easy access by clients. The platform also features an online financial management system, intuitive collaboration tools, third party integration, and online payment integrations (this feature makes it easy for freelancers to collect payment from their clients).



Real-Time Communication

With real-time communication tools, allows you to respond to client complaints and queries immediately in a live environment.


Video is a great way to increase engagement with your clients and this is where Zoom comes into play. Zoom is a video conferencing tool that is used to run virtual meetings and conduct video demonstrations for clients. Another useful feature that Zoom comes with is instant sharing of documents, video files, and photos with clients. It supports a dual-screen system and comes with HD video and audio quality.



Aircall is a modern phone system solution that helps designers to run a call center without the need of physical phone lines. With this tool, you can conduct calls from anywhere in the world and provide services to your clients using its mobile and desktop applications. All you need to do is to install a VoIP system and you can start receiving phone calls from clients right away.



ConceptShare is a communication platform specifically created for designers and creatives. With ConceptShare, designers can review and approve any upcoming project. It also offers workflow automation which means that you and a client can communicate with each other on the platform without having to send a hundred emails back and forth. Another useful feature it offers designers is online proofing.



Customer Feedback & Satisfaction Surveys

Receiving feedback from clients helps you to serve them better. There are a ton of individuals offering the same services as you. To stand out, you need to give your clients the best user experience possible.


UserVoice is a management software that helps designers to collect feedback from their customers. It comes with iOS and Android SDKs which allow you to use the software directly on your phone. UserVoice aims to help businesses improve customer experience by enhancing customer service.


Client Heartbeat

Client Heartbeat is a tool that allows you to analyze customer satisfaction by sending out surveys via email. You can schedule the surveys to go out at different times — like every three to six months. The software makes use of a proprietary algorithm that helps you to determine the best questions to include in your survey depending on your industry.



Helio is one of the easiest ways for designers to receive feedback on their projects. The platform allows designers to get feedback easily during every stage of the design process. Designers can easily upload images, PowerPoint, and PDFs to the platform. From sketches to fully coded pages, or wireframes, Helio allows designers to share notes with clients, receive feedback, and stay organized.



zipBoard is a platform that allows designers and developers to collaborate and share feedback on designs. The platform features a project management solution and a visual feedback tool. zipBoard allows users to leave replies and attach files to feedback comments. The platform also integrates with third-party solutions like Slack.


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Working Remotely? Try These 35 Tools for Better Communication, Collaboration & Organization

Working Remotely? Try These 35 Tools for Better Communication, Collaboration & Organization

Today, you and your team are expected to perform at the same level no matter where you’re working from. 

With the help of internet connection, it’s relatively easy for us to get most our daily work done, whether it’s related to publishing a blog post, sending a follow-up email, conducting a video call with a team member of prospect, or setting up a workflow to nurture prospects and customers in your CRM.

But, when it comes to remote work, we all know internet connection doesn’t solve everything .

Tasks and obstacles are bound to arise that are challenging to manage remotely — when it comes to these complex tasks and cross-team collaboration, communication and productivity can get messy.

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As the need for productive remote work has grown, many companies have discovered and started implementing tools and resources that enable employees to be as productively as possible while working from home.

To help determine which tools are ideal for your remote team, we’ve compiled a list of some of the best tools for you to experiment with.

35 Helpful Remote Work Tools and Software

The following 35 remote work tools are segmented by use case to help you determine the type of resource you and your team would benefit most from.

Let’s get started.

Remote Work Tools For General Collaboration

1. Google Suite

G Suite products for remote or dispersed teams


Google Suite (G Suite) is a budget-friendly Google platform that allows your teams to collaborate on Google Docs, Google Sheets, and Google Slide, among other easy-to-use Google Drive tools. You can also share a team calendar and create work emails through the GSuite.

2. Microsoft Office Teams

Microsoft Office Teams


While GSuite can be used entirely online within one platform, Microsoft Office Teams allows you to download apps like Excel, Outlook, Word, and PowerPoint to your computer or mobile device. Like GSuite, you also can use this general suite of tools to manage, share, store, and edit documents in team folders.

Aside from the more specific apps, Microsoft Teams also allows you to communicate with your teammates via video calls, email, and through an internal discussion platform where your colleagues can create posts or ask questions.

Remote Work Tools For Task and Project Management Software

3. Trello

Trello allows you to create a dashboard that highlights large projects or categories and tasks related to them. Each small task, called a “card” can be labeled with a colored tag and text.

For example, if you want to say something is “Urgent” you could create a red card tag that says “Urgent” on it and stick it to the appropriate Trello cards. You can also assign cards and deadlines to members of your team and track each card’s progress through its Activity area.

4. Asana

Asana lets you create and delegate tasks, organize, and check off tasks into shared projects, chat within each task so conversations stay organized, and add attachments from your computer, Dropbox, Box, and Google Drive. It also has calendar features, dashboards for projects, and your very own to-do list.

5. Assembla

Project management for web developers seems to be Assembla’s niche, though it could handle project management for just about any type of freelancing. It tracks tickets and time, produces reports, and simplifies product releases and bug-fixing — plus many say it’s easier to set up than Jira.

6. Basecamp

Basecamp is a simple and easy-to-use project management software that helps you arrange your calendars, set meeting schedules, track assignments, and store documents.

All of your project management occurs on one organized dashboard to give you a digestible birds-eye-view of everything that’s happening.

7. RingCentral and Glip

Glip RingCentral project management and communication app


Ther’s another great tool by Ring Central and Glip. While RingCentral enables company calls to your business line to be forwarded to a mobile phone when you’re working remotely, Glip helps you manage basic project management and text-based team communication.

For task management, shared calendars, file sharing, annotating images, and real-time group chat, Glip is a strong tool. It also helps ensure all those chats are fully searchable.

Along with group chats and standard project management features, you can activate video chats on the Glip app which allows you to talk to your teammates about ongoing tasks.

8. Github

Web developers will love GitHub because it’s designed to build software with remote teams. The platform allows teams to virtual participate in code review and the management of both open source and private projects.

The GitHub Marketplace offers coders a variety of tools that can help them do their jobs more efficiently, regardless of where they log in.

9. Jira

Jira Hub which displays as backlog of tasks


Jira is another project management tool primarily for developers, customer support, and IT reps that allows you to assign and track work as well as issues that need to be solved. It also has a handy mobile and desktop interface for project management on the go.

10. Podio

Podio project management platform for teams


Part project manager, part Facebook for companies, you can use Podio to keep track of what you need to do, and chat while doing it.

With the mobile app and website, you can create “workspaces” for different aspects of your work or projects. These workspaces look similar to a Facebook page as colleagues can comment or share information on them similarly to how they would share a Facebook post.

You can also use the platform to communicate with teammates or manage client contacts privately since it has a wide range of privacy settings.

11. Taskworld

Time tracking feature creating a time log for a task in Taskworld


The sweet spot for Taskworld is managing projects and keeping track of tasks and subtasks. Its evaluation feature lets you measure and give feedback on job performance, setting it apart from other similar project management programs.

12. Wunderlist

Wonderlist To Do List App


Marketed more as a personal to-do list for your phone, Wunderlist is also used by some of us to keep track of client work. There’s not much to the app except for a handy to-do list that you can manage and check off as you go.

13. is a web task management platform specifically for businesses and agencies. It offers similar features to Asana and Trello in that you can watch the progress of tasks on a dashboard and assign projects to team members.

But, additionally, it also allows marketing teams to plan tasks with their budget in mind.

Remote Work Tools For Scheduling and Hosting Virtual Meetings

14. Zoom

Zoom meeting on mobile and desktop device


Zoom is an easy-to-use desktop platform and app that allows you to schedule, launch, and record virtual meetings with your team. These meetings can be entered remotely from a computer, smartphone, or voice via a dial in phone.

During Zoom meetings, you can also share your screen with teammates so they can see your work or presentations.

15. Go ToMeeting

GoToMeeting Group meeting on desktop and smartphone app


GoToMeeting allows you to schedule and launch virtual meetings or webinars where users can log in or call to hear only hosts speak. These meetings can be recorded and sent to participants after they’re completed.

16. Google Hangouts

google hangouts remote work tool


Google Hangouts is a popular option because Google is usually convenient for those who use Google Calendar to manage your schedule and GMail for emails.

17 remote work tool

Source is great for fast and easy screen-share meetings. In addition to being able to schedule and launch quick virtual meetings with screen-share, you can also create a shareable URL to your own personal meeting room that people can log on to when they’d like to meet with you.

18. Skype

skype remote work tool


At this point, many of us have already used Skype. Along with allowing you to host free small virtual meetings, Skype also enables you to create group chats. If you want to use the paid version of Skype, you can also have meetings with groups or make international voice calls.

19. Uber Conference

Uber Conference call with remote team members


With Uber Conference, there’s no wondering who joined the call, who said what, or what the heck your meeting PIN number is. It also allows screen sharing and has a mobile app.

You can create video calls in your own name and when someone signs in, you can easily see them on the video calls dashboard. Then, when someone is talking, their video feed will be highlighted so you can easily see what’s happening and stay focused.

20. Google Calendar

Rather than having a full conversation over an instant messaging platform about when to have a meeting, you can use GSuite’s Google Calendar feature.

With the feature, you can share your Google Calendar with your colleagues. Then, when you want to schedule a meeting with them, simply search their names and book a suggested time that works.

When you do this, you can also put notes in the description area such as, “I’d like to book this meeting to discuss the marketing newsletter. Let me know if this time doesn’t work for you.”

Remote Work Tools For Quick Chats With Colleagues

21. Slack

Advanced Search Slack

Slack is great for real-time communication for one-on-one conversations or with everyone on your team. You can also organize chats by subject, and integrate activity from platforms like Github, Trello, and Pingdom.

I like the thought expressed here that Slack is as close to a virtual office as you can get. You can even create one channel for every client, and invite only the people on that project to be on that channel.

(Want to learn more about Slack? Here’s a guide to all the hacks you didn’t yet know you could do with the platform.)

22. WhatsApp

If you have a remote or globally dispersed team, or communicate regularly with international clients or prospects, WhatsApp is a great communication platform that allows you to create group chats with them, send text messages, host multiple-person video calls, or make voice calls for free on a Wi-Fi network.

23. Flowdock

Flowdock Instant messaging app for remote and dispersed teams


Flowdock is simple and easy-to-use instant messaging app and website similar to Slack. It also integrates with Jira, GitHub, Basecamp, Asana, Assembla, Trello and many other apps.

Remote Work Tools For Asset Management

24. Google Drive

google drive remote work tool


I love Google Drive, but it does tend to update rather frequently — meaning, just when you’ve figured it out and have all your things organized, things change.

With that said, it’s free, stores and organizes all of your content and information, and you can work on the same document with multiple people at the same time.

25. Dropbox

dropbox business remote work tool


Sharing large files doesn’t work so well over email, which is where Dropbox and Dropbox Business come in. This is a great tool for organizing freelancer work. Just have the freelancer upload their documents into monthly folders and message you when their work is in.

26. Adobe Creative Cloud

adobe creative cloud remote work tool


Adobe Creative Cloud programs like Photoshop, InDesign, and Illustrator allow you to create design files or visual assets that can then be edited or updated by your team.

27. Canva

canva remote work toolSource

Similar to Adobe, but easier to use for design novices, Canva allows you to create team accounts where you can share design templates and assets with your colleagues remotely. This ensures you’re able to access and edit any design files or brand imagery you might need while working from home.

Remote Work Tools For Announcements and Internal Documentation

28. Confluence

Confluence allows you to create an internal blog or wiki for your team. It’s more of a team manager, keeping documents, notes, best practices, product requirements, and plans all in one easily searchable place.

Pro Tip: You can also use the Gliffy integration to do quick wireframes.

29. GitHub Wiki

github wiki remote work tool


Savvy inbound marketing companies use GitHub Wiki for employee onboarding by organizing helpful resources for new employees.

30. Loom

Realize that speaking out loud is a better way to communicate a team announcement, but don’t have time to book a meeting?

With Loom, you can record a presentation or just your voice to give an announcement or play-by-play to your team. Then, you can get a link to share the recording and easily circulate it across channels like instant messengers or email.

Remote Work Tools For Tracking Team Progress

31. Time Doctor

Live Support from Time Doctor


Need to keep a close eye on how your team is spending their time, for client billing or productivity purposes? Time Doctor can help you do just that.

With the tool, you and your team and/ or remote freelancers can create projects and start a clock when starting a new task. Then Time Doctor’s dashboard shows a report of how many hours your colleague has worked throughout the day and which projects they’ve spent the most time on.

32. Harvest

Harvest's easy intuitive timer dashboard.


For keeping track of time and expenses, this is a simple few-frills tool. With Harvest, you simply create projects or to-do list items and start the clock when you start working on each tasks.

Then you can see how much time you’ve spend on different list items, such as writing blog posts, strategizing, or producing marketing emails.

33. iDoneThis

idonethis remote work toolSource

I don’t know about you, but sometimes I can’t remember what I did yesterday. iDoneThis solves that problem for individuals and teams by sending a “digest” of what everyone did.

Remote Work Tools For Team Decision-Making

34. remote work tool

When your team needs to make a decision that doesn’t require a full meeting, enables you to create a survey that you can then send through platforms like Slack. From there, your colleagues can simply vote on an option.

35. Doodle

Need to plan a group meeting? Doodle is a polling platform that allows you to ask quick questions to your team and see how they vote. You can also create a meeting-time poll which enables your team to vote on a meeting time that works best for them so you’re able to accommodate schedules.

Navigate the Remote Work Landscape with Helpful Tools

Today, your employees must have the ability to effectively do their jobs remotely — they need access to the right resources to help them be as productive at home as they are in an office space.

It’s no secret that everyone works a little differently and has a unique set of challenges. But when our problems have to do organization and productivity, try implement one of the tools mentioned above.

To learn more about how to master remote work, check out success tips from HubSpot’s remote workforce.

Editor’s Note: This blog post was originally published in April 2015, but was updated for comprehensiveness and freshness in April 2020.

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16 Tools for Keeping Your Remote Design Team Together (and on Task)

16 Tools for Keeping Your Remote Design Team Together (and on Task)

Before the COVID-19 outbreak, many small and large companies alike were already moving toward offering remote work. Now, with this pandemic forcing the global workforce to shutter themselves in their homes, there’s no more opportune time to get remote-workability to be a part of the contingency plan for your design team.

One of the biggest perks of a career in Web Design is the potential for working remotely. As long as you have access to Wi-Fi, you can basically work from anywhere, whether it be from home, a co-working space, or even the beach — the world is your proverbial remote oyster.

Whether you’re new to the telecommuting game or a seasoned veteran, working solo comes with its own set of challenges and roadblocks. Design work, in particular, is a collaborative process with project managers, designers, writers, clients, and other stakeholders — each with their own needs and priorities. Fortunately, there are tonnes of fantastic tools out there that help designers and other team members stay on the same page throughout the course of a project. Let’s break down some of the best tools out there and how they can improve collaboration amongst your remote team.


Project Management and Collaboration for Design-Focused Work

Design-focused teams have different requirements for their tools than general marketing teams with designers sprinkled in. Whether your design teams’ goal is to do a better job of tracking revisions, streamline project workflows, or get more control over file annotation and review, these collaboration tools for designers will have you covered.


Cage combines the project and task-level views familiar from broad project management tools and adds awesome features specifically for design teams. No matter the size, design teams will love the ability to annotate media files right in the software to make feedback and requests more specific and save time going back and forth with team members or clients. Another great feature for design teams is the advanced asset management that keeps every necessary file readily accessible for anyone who needs it.



Visme makes creating easier. As a project management software with built-in media creation capabilities, it’s a unique offering for design teams looking to streamline workflows. Visme offers a variety of gorgeous templates for presentations, infographics, charts, web graphics, and more that give every stakeholder in the project a headstart on design work. It’s a perfect resource for teams who are working on a lot of projects simultaneously to keep assets organised.



General Project Management and Collaboration Tools

Larger marketing teams with a wider variety of projects need more robust project management tools than design-only teams. Some features remain necessary, such as assigning tasks to certain project members, retaining documents, and even conversing directly with other teammates, but general project management software is unlikely to have robust features that shine for design teams.


You’ve heard of Asana, right? Almost everyone has. It’s one of the top work management tools on the market. With a variety of built-in ways to organise and visualise work, Asana keeps every person in a project on the same page. Depending on the size of your team, and how much functionality you want, Asana can run a bit on the expensive side. However, with the Business Plan, there are nearly unlimited ways to customise and automate your workflows to help the whole team reach peak efficiency.



This year, Basecamp hit over 3 million account signups. It’s no wonder though, because Basecamp has everything a project needs to run smoothly — all in one place. Without ever leaving Basecamp, project teams can chat, check-in, organise files, schedule meetings or tasks, and generate to-do lists. Whether managing client projects, or internal projects, Basecamp is a great option for keeping everyone synced up.



Meeting Tools, Virtual Offices, Communication Hubs

Though some project management platforms and other tools have communication capabilities built right in, teams that are working remotely often need a little extra help to stay in touch. Whether your team currently relies on email, instant messaging, phone calls, or virtual meetings, there’s a tool out there to make collaboration and communication easier.


Tired of trying to reach the elusive “Inbox Zero”? Slack’s here to help. The great thing about Slack is that teams can organise conversations into channels, and individuals only need to follow those conversations that are important to their work. When done well, Slack can help keep design teams collaborative, but also on task. Slack also integrates with an enormous number of apps that makes it a fantastic place to centralise all your team’s efforts.



Twist offers a slightly different take on team chats than Slack. Less of an instant messaging service for distributed teams (although, it does that too), Twist combines the traditional structure of an email inbox with the topical, conversation threads of instant messaging.

One of the things we love about Twist is that it doesn’t show whether people are on- or off-line. This sounds daunting at first, and I’m sure you’re thinking, “But what if I need an immediate answer?” However, think of the remote work stress this small detail can alleviate from your team members. Less pressure to be constantly connected, taking more focused time out to dig deep on important projects, and getting back in the loop quickly and easily when needed.



Ready to make your meetings truly collaborative? Stormboard is a digital workspace where teams can have meetings, discuss projects, and collaborate on specific tasks regardless of where they are in the world. This browser based tool combines the ideas of conference calls, collaborative whiteboards and project management into one easy-to-use tool. Collaborators can even edit the board under discussion in real time and display their ideas to the team, rather than trying to explain them without visualisation.



Design Libraries & Document Organisation

A great design can take hours, days, weeks, even months to get right. Beyond the final asset, streamlined workflows, new templates, creative learnings, and more can come from the completion of one design project. Having a good design library ensures that an entire team can work collaboratively on the most recent version of important internal or external assets.


InVision’s motto is “Design better. Faster. Together.” and it offers lots of great tools built specifically to empower design teams. One of the best is the Design System Manager, which allows teams to centralise their design assets into one place as visuals as well as in code. As guidelines, assets, and images change over time, the advanced versioning system allows creative iteration without losing previous work and the capability to make notes to keep the entire team on the same page when changes are made.



Abstract integrates with tools designers already use like Sketch and Adobe XD, making it easy to import files that are already completed or in progress, but need more collaboration.

Combining the principles of project management and design libraries, Abstract allows collaborators to work from master files to iterate and create new designs without losing the original version, get feedback from other project members, and ultimately land on the best design. When designs are finalised and approved, they can be passed over to the developer without the guesswork, thanks to a Git-inspired workflow that saves time and frustration.



Collaborative Proofing and Editing Tools

For many teams, workflows aren’t simple. Whether you’re an in-house designer, agency, or freelance creative, a typical project will have multiple checkpoints and approvals before being finalised. Having the right proofing and editing tools that allow for pinpoint feedback and annotation create a faster, less hazardous road to project completion.


Whether you’re working as a creative freelancer, with an in-house design team, or as a collaborative agency, project delivery and approval can quickly become a cumbersome process. GoVisually streamlines this process with pinpoint annotations directly on designs to eliminate confusion and misunderstanding. Centralised feedback makes sure every project stakeholder stays up to date with the latest changes and revisions, allowing approvals to happen in real-time.

Bonus feature: it integrates with Slack to make communication and notification even faster.



Version tracking? Check. Live annotations? Check. Unlimited collaborators? Check. Created by designers, for designers, RedPen knows what design teams need for maximum efficiency. With the click of a mouse, any project member can give feedback that easily turns into a collaborative discussion about the best next steps for each design. The best thing about RedPen is that it’s simple, effective, and impressively easy to use. You don’t even have to create an account to get started.



Figma takes everything you love about any design software you’ve ever used and mashes it all together in one responsive, interactive, collaborative tool. Teams can design and prototype with a single tool, with no coding required. Figma brings the intention of your designs to life, making it easy to test the effectiveness of your work before bringing in the development team. Collaboration has never been easier. Invite who you want, when you want, and project members can view or edit designs at the same time — all while never losing control over the version history of the task. If your design team is looking for more ways to work together while staying fast and focused, Figma is the best of the best.



If you’re a web designer, or working on a team that’s responsible for a website, Bugherd is a must-have tool. The software acts as a layer on top of your website allowing project members (even those with minimal tech-savvy) to report bugs or issues without a long chain of back-and-forth emails. When an issue is identified, team members simply click on the element to report an issue to developers. With one click, developers can identify the pertinent what, where, and why of the bug and get down to solving the problem faster.

Bonus: it integrates with other apps you likely already use like Slack and Basecamp so your team can maintain their normal workflows, but with superpowers.



Tools For Your Own Personal Sanity

I know from experience that remote work can be tough. With teams spread out all across the globe, it’s easy to feel isolated — there are a million distractions no matter where your “office” is. Luckily, as remote work becomes more common, so do tools that can help us stay focused, remain on task, and ultimately have a better work-from-anywhere experience.


Distractions abound, no matter where you’re working from. Serene lets you set predefined goals, helping you break your day into achievable sections. On top of helping you break down your big goals into smaller tasks, Serene helps remote workers focus by blocking distracting and wasting websites. The app will even play soothing music meant for focus, if that’s your thing.


Figure It Out Chrome Extension

As a remote entrepreneur, I can’t count on two hands and both feet the number of times I’ve had to Google something like, “time difference from Zurich to California.” At least, until I found the Figure It Out Chrome Extension. Using the extension or the web-version I can input all my team members locations and see, at a glance, what time it is for them when we need to schedule a meeting or find time to collaborate.


Take a Break, Please

Last but not least, remote work can be really hard to disconnect from. You start working on a task or project, and before you know it, four hours have gone by without a break. For your own sanity and personal health, it’s important to remember to get up, stretch, take a walk, something to get away from the screen for just a few minutes. This simple act can reduce task, project, or even job-level burnout. I recommend all remote workers download this app and take a break, please.



The Bottom Line on Remote Design Team Collaboration

Design is rarely a task that lives in a vacuum, and we need the knowledge, feedback, support, and sometimes approval of others — this all requires a collaborative effort.

No matter what type of team you work with, how big or how small, there is a tool (or a stack of tools) that will help improve workflows, productivity, and collaboration. Many of these tools offer free trials so that you can get a sense of the operational improvements, or roadblocks, adopting each software might introduce.

Give some of them a try and see how you can level up your remote design team’s collaboration with small additions that make a big impact during this trying time.

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website visitor tracking software

14 Best Website Visitor Tracking Software Tools (By Category)

website visitor tracking software

The term website visitor tracking can mean several different things. Specifically:

  • It can mean tracking visitor behavior on the site: Where people click, how long they spend on certain pages, and how that behavior differs by user type, demographic, referring source, and other user attributes.
  • It can mean understanding visitor identity: Most tools can’t identify individuals, but they can identify companies, regions, and other vital information about website visitors that helps B2B companies market better to their prospects.
  • It can mean measuring website analytics: This includes traditional website analytics tools and more advanced ones that can track the behavior of user cohorts, funnel analytics, and more.

These are very different use cases and they require entirely different visitor tracking software stacks. So, instead of listing a bunch of tools in one long list (like many other articles do), we thought it would be more useful to break our list down into these 3 buckets—so you can find the tool you need for your specific use case.

If you want to understand the behavior of users on individual web pages, look at the first section.

If you’re a B2B company interested in tracking repeat visits from specific companies or target accounts, check out the second section.

If you want to track stats and KPIs on your site (similar to Google Analytics) or take a more advanced look at those metrics through the lens of funnels and cohorts, jump down to the third section.

Note: Want to better understand your website visitors and their behavior on your website? Sign up and try Crazy Egg free for 30 days to get access to visitor behavior tracking software that’s built to help you optimize your site.

Website Visitor Behavior Tracking Software

Purpose: When you want to know what visitors are doing on your website.

In order to optimize your website for KPIs like user experience (UX) and conversions, you need to understand how visitors behave on your site — and how changes to your website affect that behavior. The tools below help you understand anonymous website visitor behavior from a few different angles.

1. Crazy Egg

Website visitor tracking software: Crazy Egg

  • Price: Starts at $24/month
  • G2 rating: 4.2 out of 5

We started Crazy Egg in 2006 with the goal of helping companies understand and track the behavior of their website visitors. We’ve been focused on this exact use case for 15 years, and we’ve spent that time building detailed features to help marketers better understand website behavior.

Our tool includes five different kinds of Snapshots (that’s what we call heatmaps and clickmaps) that help you dig into and better understand the visitor behavior that drives other website metrics.

Crazy Egg Heat Maps

Our five different visitor tracking reports include:

  • Heatmaps: show you where, and at what frequency, visitors are clicking on a given web page.
  • Scrollmaps: show you how far down the page users typically scroll before they leave the page.
  • Confetti Report: enables you to dig into your click data, showing how it varies across up to 22 different visitor characteristics.
  • Overlay Report: shows that same breakdown of user behavior across 22 dimensions (including custom dimensions) for each clickable element on a given page.
  • List Reports: emphasizes numbers over visuals — you’ll see a breakdown of how many website visitors click on a given page element (including pop-ups and other moving elements).

Taken together or individually, each of our Snapshots gives marketers access to valuable visitor tracking information you can use to optimize your website for UX and conversions.

  • You can identify whether or not website visitors are tracking with your ideal website or customer journey.
  • You’ll know which elements on a given web page your website visitors interact with, plus how that changes across different segments of visitors.
  • You can tease out how engaged visitors to a particular page are and learn key details about where they came from and which visitor characteristics they share.
Crazy Egg Confetti Report
Here’s an example of the Confetti Report, filtered by referring source.

Note: Want to better understand your website visitors and their behavior on your website? Sign up and try Crazy Egg free for 30 days to get access to visitor behavior tracking software that’s built to help you optimize your site.

2. Mixpanel

Website visitor tracking software: Mixpanel

  • Price: Free plan; paid plans start at $89/month
  • G2 rating: 4.2 out of 5

Mixpanel is a full-featured user behavior tracking tool that helps marketing and product teams better understand their users. It includes features to help you gauge the success of new feature launches and quickly visualize key data. Plus, with their User Profiles feature, you can get in-depth information on users — including who they are, and where they may be hitting roadblocks with your product.

3. VWO Insights

Website visitor tracking software: VWO Insights

  • Price: Starts at $169/month
  • G2 rating: 4.2 out of 5

VWO is the enterprise solution for tracking visitor behavior and optimizing your website. The VWO Insights product includes features like conversion funnels, on-page surveys, and session recordings that can help you get to the heart of visitor behavior and the why behind it. Plus, you can use Insights together with VWO’s other products for an end-to-end experience optimization tool.

4. UserTesting

Website visitor tracking software: UserTesting

  • Price: Contact UserTesting for pricing details
  • G2 rating: 4.5 out of 5

UserTesting is one of the tools we recommend when marketers are looking for more qualitative website visitor tracking. With UserTesting, you can connect with your actual audience and get complete session recordings as they navigate your website and perform specific tasks — meaning you can get at more of the why behind visitor behavior.

5. FullStory

Website visitor tracking software: FullStory

  • Price: Free plan; contact FullStory for paid pricing details
  • G2 rating: 4.4 out of 5

FullStory is one of the best visitor behavior tracking tools for support and product teams. The software automatically detects areas where your customers are struggling inside your product or app. Then it helps you identify high-impact areas that have a larger effect on your revenue and retention — so you can pinpoint and prioritize the most impactful changes.

Website Visitor Identification Tools

Purpose: When you want to understand who your website visitors are.

For B2B companies in particular, figuring out who is visiting your website is just as important as knowing how they behave on your site. The tools below help marketers and salespeople alike identify the companies that are visiting their website (usually by IP address) and get access to key visitor information. Plus, they help you tie behavior (such as pages visited, number of visits and page views, and time spent) to each company.

6. Leadfeeder

Website visitor tracking software: Leadfeeder

  • Price: Free plan; paid plan starts at $55/month
  • G2 rating: 4.7 out of 5

Leadfeeder’s identification and visitor tracking software helps marketing and sales teams identify and convert more leads. With account-level visitor identification, every visit from an employee is tied back to the company name. Plus, with integrations for popular CRMs (such as HubSpot, Salesforce, and Pipedrive) and LinkedIn Sales Navigator, sales reps can add identified website visitors right into their outreach process.

7. Act-On

Website visitor tracking software: Act-On

  • Price: Starts at $900/month
  • G2 rating: 4.1 out of 5

Act-On includes tons of features that make it a full and capable marketing automation tool. Within that, their account-based marketing (ABM) features help salespeople with prospecting by identifying website visits from key target accounts. Plus, with Activity Roll-up, reps can get a full picture of how an account is interacting with the website, other marketing campaigns, and sales outreach.

8. Lead Forensics

Website visitor tracking software: Lead Forensics

  • Price: Contact Lead Forensics for pricing details
  • G2 rating: 3.6 out of 5

With Lead Forensics, B2B companies can identify new sales leads in real time as they visit your website — you can even get access to key details such as company size, contact information (such as phone numbers and social media), and search behavior. Lead Forensics also includes automatic lead scoring based on multiple criteria that triggers instant notifications to flag your ideal customers.

9. Leady

Website visitor tracking software: Leady

  • Price: Starts at $39/month
  • G2 rating: 4.8 out of 5

Leady takes the visitor identification game to a different level than the rest by identifying company and individual visitors, too. They’re also one of the few web visitor tracking tools that provide support for B2B lead generation and in-app product behavior. So you can track visitors as they become users and beyond — from end to end.

10. netFactor VisitorTrack

Website visitor tracking software: netFactor VisitorTrack

  • Price: Contact netFactor for pricing details
  • G2 rating: 4.7 out of 5

netFactor’s VisitorTrack software brings in more buyer intent details from across the web than any of the other identification and visitor tracking software on our list. Their Company Surge feature tracks your website visitors across the web — so you can pinpoint those with the highest buying intent and reach out with the right message at the right time.

Website Analytics Tools

Purpose: When you want to zoom out and get an aggregate view of your website’s performance.

When it comes to visitor and website traffic tracking, there’s actually a lot you can learn from traditional website analytics tools — if you choose the right software and know how to use it. The tools below offer a broad range of website analytics with some visitor tracking features thrown in.

11. Google Analytics

Website visitor tracking software: Google Analytics

  • Price: Free
  • G2 rating: 4.5 out of 5

The free version of Google Analytics offers key audience and behavior website metrics as well as segments such as audience demographics, devices used, and new versus returning visitors. With more advanced features such as the Behavior Flow report, you can actually learn a lot more about who your website visitors are and how they behave on your site, which many Google Analytics users may not realize.

12. Kissmetrics

Website visitor tracking software: Kissmetrics

  • Price: Contact Kissmetrics for pricing details
  • Capterra rating: 4.3 out of 5

Kissmetrics offers more advanced cohort analytics, built specifically for ecommerce and SaaS businesses. The tool enables marketers and product teams to tie all website behavior to a real person and see their entire journey, even across devices. Plus, with cohort analysis, you can use the behavior of real users to identify and target your most valuable customers and quality leads.

13. Woopra

Website visitor tracking software: Woopra

  • Price: Free plan; paid plans start at $999/month
  • G2 rating: 4.4 out of 5

With features for optimizing your web, mobile, and product experiences, Woopra is one of the most comprehensive web analytics and visitor tracking tools on our list. Their People Profiles enable you to take a closer look at real users and website visitors and get to know them on a deeper, more qualitative level.

14. SimilarWeb

Website visitor tracking software: SimilarWeb

  • Price: Free plan; contact SimilarWeb for paid pricing details
  • G2 rating: 4.1 out of 5

SimilarWeb approached website visitor tracking from a different angle than the rest of the solutions we’ve mentioned so far — by looking at your competitor’s website. With SimilarWeb’s Research solution, you can benchmark the makeup of your customer base and website visitors against competitive websites. Plus, you can identify the content and websites your visitors (and your competitors’ visitors) find most engaging across the web.

The Right Website Visitor Tracking Software for You

When it comes to website visitor tracking, the software tools that work best for you will very likely be different than the visitor tracking stack any other company uses — because they should be tailored to your unique needs and the gaps in your existing stack.

Whatever those needs are, the tools above can help you better understand who your website visitors are and how they behave across your site and the rest of the web. Then, you can get to optimizing your website and marketing to boost conversions and create a better experience for visitors.

Note: Ready to better understand your website visitors and their behavior on your website? Sign up and try Crazy Egg free for 30 days to get access to visitor behavior tracking software that’s built to help you optimize your site.

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Top 5 Tools To Use For Faster Organic Social Media Growth In 2020

Top 5 Tools To Use For Faster Organic Social Media Growth In 2020

Want to know the BEST tools for social media growth? Watch this.

If you want to get the best tools to get more followers on instagram, best tools to grow faster on instagram, or best free tools for social media in general, this is a must see video. In this video I share with you the BEST tools to grow faster on instagram organically so that you can get organic instagram growth 2019. I also teach you how to use instagram analytics! I also teach you awesome tools to grow on youtube such as how to use tubebuddy, and just how to use these tools for faster organic social media growth. These tools to grow on instagram and tools to grow on youtube will be essential – especially any instagram growth hacks 2019-2020

Top 5 Tools To Use For Faster Organic Social Media Growth In 2020

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